Revenue Operations Lead

Revenue Operations Lead Overview

At Borderless, we are on a mission to eliminate barriers caused by borders, enabling seamless movement for individuals and businesses. Since our inception in 2023, we have assisted over 600 UK businesses and 15,000 individuals in navigating the complexities of immigration. Our technology-driven platform simplifies Home Office compliance, visa processing, and sponsor licence applications, making immigration more accessible and efficient.

We are currently seeking a Revenue Operations Lead who will be instrumental in building and scaling the systems, data, and processes that support our go-to-market teams. This role reports directly to the CEO and will be the sole dedicated RevOps hire, providing a unique opportunity to shape the revenue operations function from the ground up.

Role Responsibilities

• Develop and scale the systems, data, and processes that support the go-to-market teams.
• Report directly to the CEO and manage RevOps independently as the sole dedicated RevOps hire.
• Ensure HubSpot serves as the primary source of truth for the business, maintaining clean and measurable data.
• Build and manage pipeline reporting, revenue forecasting, and executive reporting.
• Define and track key revenue metrics across the entire sales funnel, creating dashboards for Sales, Marketing, and leadership.
• Provide insights to leadership regarding pipeline trends, revenue performance, and growth opportunities.
• Oversee the structure, hygiene, and governance of the CRM (HubSpot).
• Optimize the go-to-market tech stack, including CRM, sales tools, marketing automation, and attribution platforms.
• Establish consistent revenue metrics, data definitions, and reporting standards across go-to-market teams.
• Design and refine go-to-market processes and document playbooks for Sales, Marketing, and Customer Success.
• Collaborate with Marketing on lead scoring, segmentation, and nurture flows.
• Implement attribution models across various channels and measure campaign performance to enhance pipeline generation and revenue efficiency.
• Manage the outbound data layer, including target lists and prospect buying signals.
• Ensure cross-functional teams operate from a unified and trusted view of revenue data and systems.

Requirements

• A minimum of 3 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar data-driven role, preferably in B2B SaaS.
• Proven experience managing HubSpot and modern Revenue Operations tools, including CRM and marketing automation systems.
• Demonstrated ability to build or enhance go-to-market processes, reporting frameworks, or revenue systems.
• Strong analytical and communication skills, capable of translating revenue data into actionable insights.
• Hands-on experience with outbound systems, including enrichment and CRM writeback, and operationalizing outbound efforts with an SDR team.
• Comfortable in high-growth environments where systems and processes are still developing.
• Highly proactive and self-directed, with the ability to identify and prioritize opportunities for improvement.

Benefits

• Hybrid working model with 3 days in the office and 2 days remote.
• Monthly in-office lunches.
• Monthly team events.
• Annual offsite retreats.
• Comprehensive private medical insurance.
• 25 days of annual leave plus 3 additional days between December 25th and January 31st, in addition to bank holidays.
• 1-week work-from-anywhere policy.
• £500 annual budget for learning and development.
• Regular performance reviews and promotion opportunities.
• Provision of a laptop and necessary peripherals.
• Cycle to Work scheme.
• Employer pension contributions via Smart Pension.
• Access to mental health support services.
• Onsite gym facilities.

Degree Requirement: Not Specified

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