Sr Account Manager UK

Sr Account Manager UK Overview

As a Senior Account Manager at Netflix, you will play a pivotal role in managing our top and strategic accounts in partnership with Sales teams, focusing on driving revenue growth. Your responsibilities will include providing seamless customer service to help clients activate their campaigns and leading strategic media planning for these accounts.

You will host weekly Pipeline and Pacing meetings with Sales Partners, organize campaign kick-off meetings, and oversee the delivery performance of ad campaigns. Your proactive approach will help identify upsell and cross-sell opportunities based on campaign performance and evolving client objectives.

Collaboration is key in this role, as you will work closely with Ads Operations for order implementation and troubleshooting, while also providing data-driven insights through post-campaign wrap reports and quarterly business reviews. You will navigate campaign escalations and develop long-term prevention solutions, ensuring a smooth operational flow.

Maintaining a deep knowledge of our ad products, sponsorship offerings, targeting, and ad policies is essential. You will represent the Account Management team’s feedback to leadership, surfacing risks and escalating unresolved blockers as necessary.

Additionally, you will lead the onboarding of new Account Managers and contribute to initiatives that improve team workflows and drive incremental revenue. Supporting Sales Enablement in developing new products and processes will also be part of your responsibilities, along with contributing to monthly billing and invoicing with clients and finance.

To qualify for this position, you should have at least 5 years of experience in Account Management or Sales Planning in digital media, with a focus on video advertising. Strong client service and relationship management skills, operational excellence, and experience in audience-driven media planning are required. Familiarity with various deal types, data fluency, and project management skills are also essential.

This position is based onsite in London, United Kingdom, and is not eligible for visa sponsorship.

Degree Requirement: Not Specified

Visa Sponsorship May be