Lead Product Designer – Consumer

Lead Product Designer – Consumer Overview

Join our team as a Lead Product Designer in the Experience Design (XD) department, where you will play a pivotal role in enhancing consumer confidence in selecting estate agents while showcasing the value agents provide. This position offers an exciting opportunity to lead design initiatives that impact user experiences significantly.

Key Responsibilities

• Lead and mentor a Senior Product Designer and a User Researcher, fostering their professional growth.
• Develop and maintain the overall design vision for the Partners area, enhancing connections between consumers and estate agents.
• Create user-friendly and trustworthy experiences for both consumers and estate agents.
• Work closely with the Head of Product, Senior Product Manager, and other team members to deliver user-focused solutions that align with the product strategy.
• Engage in hands-on design work when necessary, exploring concepts, setting quality benchmarks, and guiding the design execution.
• Establish a long-term vision for the Partners area that motivates stakeholders and influences product roadmaps.
• Collaborate with various teams, including product, engineering, research, and commercial, to ensure alignment and achieve strategic goals.
• Identify and define opportunities for new products and features.
• Ensure design consistency across platforms by establishing scalable patterns and supporting the design system’s evolution.
• Report directly to the Head of Experience Design and collaborate closely with them.

Qualifications

• Proven experience in designing complex, multi-sided platforms or marketplace experiences, ensuring intuitive and high-performing user interactions.
• Experience in managing and developing Product Designers, providing clear guidance and support.
• Curiosity and creativity in exploring new technologies and design methodologies, including the ethical use of AI.
• Ability to influence design direction through data-driven insights and rapid conceptualization.
• Strong leadership skills in recruitment and onboarding, offering clear direction and continuous feedback.
• Excellent collaboration and communication skills, capable of building trust and strong relationships with leadership and peers.
• A commitment to continuous learning and improvement in design practices and team collaboration.
• Solid understanding of design systems, interaction patterns, and scalable frameworks.
• Strategic mindset with the ability to balance user needs with business objectives and long-term vision.

Benefits

• Comprehensive cash plan for dental, optical, and physiotherapy treatments.
• Private medical insurance, pension plan, and life insurance.
• 27 days of annual leave plus two paid volunteering days, with options for additional holiday purchases.
• Contributory stakeholder pension scheme.
• Life assurance coverage at four times the basic salary for designated beneficiaries.
• Competitive salary package.
• Paid parental leave for maternity, paternity, adoption, and fertility.
• Travel loans, bike-to-work scheme, and rental deposit loans.
• Charitable contributions through payroll giving and donation matching.
• Access to discounts on travel, electronics, fashion, gym memberships, and cinema tickets.

This position operates on a hybrid working model, requiring a minimum of two days per week in the Soho, London office, and three days working from home.

Degree Requirement: Not Specified

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