German Speaking Enterprise Account Manager

German Speaking Enterprise Account Manager Overview

OpenTable is seeking a German Speaking Enterprise Account Manager to join our team in London, United Kingdom. As a leader in the restaurant technology industry, we empower restaurants to thrive while providing diners with the best booking experience. In this role, you will manage a portfolio of strategic restaurant group partners, primarily in Germany, and act as a trusted advisor to help them maximize the value of OpenTable’s solutions.

Key Responsibilities:

• Manage relationships with senior stakeholders across a portfolio of enterprise and strategic restaurant group partners.
• Serve as the primary strategic advisor to customers post-sale, focusing on retention, utilization, and commercial growth.
• Deliver consultative business reviews based on data and industry insights.
• Advise customers on guest trends, operational best practices, and revenue optimization.
• Build consensus among complex stakeholder groups.
• Proactively identify commercial risks and growth opportunities.
• Collaborate with Sales, Product, Marketing, and Support teams to deliver strategic solutions.
• Consistently achieve retention and revenue targets.

Qualifications:

• Extensive experience in Enterprise or Strategic Account Management with complex B2B accounts.
• Direct experience in the restaurant, hospitality, or hospitality technology sectors.
• Proven success managing executive-level stakeholder relationships.
• Deep understanding of restaurant operations and hospitality challenges.
• Strong consultative and commercial skills.
• Highly analytical and data-driven.
• Ability to work autonomously in a fast-paced environment.
• Familiarity with Salesforce or similar CRM systems is preferred.
• Fluency in both German and English is required.

Benefits:

• Flexible working options, including remote work for up to 20 days per year.
• Generous vacation time and paid volunteer days.
• Annual company-wide recharge week.
• Private health and dental insurance, along with therapy services.
• Access to a Headspace subscription and Employee Assistance Program.
• Income protection and life assurance.
• Career development investment through Development Dollars.
• Pension contributions and discounted gym memberships.
• Regular social events and free lunch in the office twice a week.

This hybrid role requires regular travel across your territory to meet with accounts. If you are passionate about the hospitality industry and have the necessary experience, we encourage you to apply.

Degree Requirement: Not Specified

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