Associate Director, Client Teams

Associate Director, Client Teams Overview

Join WPP Media as an Associate Director in Client Teams, where you will play a pivotal role in delivering exceptional service to one of the UK’s leading energy providers. This position involves collaborating closely with the Business Director and acting as the primary liaison for clients, ensuring that all planning projects are executed seamlessly from start to finish.

As an Associate Director, you will be responsible for overseeing the daily management of client accounts, ensuring that workflows are efficient and that campaign management adheres to best practices. You will establish yourself as a trusted strategic partner to clients, demonstrating a deep understanding of their business and how effective communication can drive growth.

Key Responsibilities:

• Lead planning projects from inception to completion, ensuring effective communication and collaboration among specialists.
• Oversee the daily operations of client accounts, maintaining workflow efficiency and adherence to best practices in campaign management.
• Act as the primary point of contact for clients, fostering strong relationships and understanding their business needs to drive growth through effective communication strategies.
• Work closely with clients who engage across various channels, from performance marketing to brand development, to deliver outstanding results.

Qualifications:

• Proven experience in managing client relationships and leading teams effectively.
• Strong people management skills to assist Account Managers in developing Planners and Executives.
• A solution-oriented mindset with a proactive approach to problem-solving.
• Self-motivated with a passion for learning about clients’ businesses, industries, and market trends.
• Ability to prioritize tasks, delegate responsibilities, and manage relationships at all levels.
• Empathetic and self-aware, with a calm demeanor under pressure.
• Excellent verbal and written communication skills for providing clear feedback and instructions.

Benefits:

• Competitive medical, vision, and dental insurance.
• Group retirement plans.
• Significant paid time off.
• Preferential discounts for partners.
• Employee mental health awareness days.
• Opportunities for professional growth and development within a supportive and inclusive culture.

WPP Media is committed to fostering an inclusive environment where everyone feels they belong and has opportunities to progress. We operate on a hybrid work model, with teams in the office approximately four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Degree Requirement: Not Specified

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