Remote Clinical Advisor Validator – Agile Working

Remote Clinical Advisor Validator – Agile Working Overview

We are looking for dedicated and proactive Paramedics and Nurses to join our Clinical Assessment Service (CAS) as Agile Clinical Advisors (Validators). This role offers the flexibility of agile working, allowing you to effectively balance your personal and professional commitments. The position is not open to current CAS staff, as there is a separate internal pathway.

As an Agile Clinical Advisor, you will play a crucial role in supporting our Emergency Operations Centres (EOCs) by intercepting lower acuity 999 calls, providing advice, and arranging appropriate care pathways. Our goal is to safely reduce ambulance demand and emergency department admissions while fostering a multi-disciplinary approach to 999 services.

We offer various contract types, including full-time and part-time positions, with a minimum commitment of 18.75 hours per week. The initial training period lasts for 3 weeks and must be completed full-time on-site at one of our locations in Norwich, Chelmsford, or Bedford, with accommodation available if needed.

Main Responsibilities:

• Clinical accountability for patients calling 999.
• Work autonomously to provide high-quality clinical triage.
• Utilize clinical assessment software to provide emergency responses or referrals to alternative care pathways.
• Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage and work with external agencies for successful outcomes.

Essential Criteria:

• At least 2 years of post-registration experience in a clinical environment.
• Experience in A&E, Medical, or Primary Care settings.
• Experience in telephone triage at the first point of contact in urgent care settings autonomously.
• Demonstrable experience in making autonomous clinical decisions.
• Able to effectively manage highly distressed callers.
• High level of IT and telephony proficiency.
• Ability to utilize critical analysis skills and demonstrate knowledge of differential diagnosis during assessments.
• Commitment to continual professional development and understanding of audit, evaluation, and Clinical Governance.

About Us:

• NHS Pension: Secure your financial future with our comprehensive NHS pension plan.
• Initial Remote Induction & in-room mentoring: Get started seamlessly with our agile training program.
• Training and Development Opportunities: We invest in your growth and offer pathways for advancing your career.
• Flexible Contracts: Choose from full-time or part-time, with agile working options.

Make a difference and join us! It is time for change.

Degree Requirement: Bachelor’s

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