Head of Patient Safety, Quality and Experience

Head of Patient Safety, Quality and Experience Overview

As part of a new leadership structure within Nottinghamshire Healthcare NHS Foundation Trust, an exciting opportunity has arisen for the position of Head of Patient Safety, Quality and Experience. This role is crucial in shaping and delivering high-quality services within the Community & Specialist Services Care Group.

Main Responsibilities

• Provide senior leadership and oversight for the delivery of safe, high-quality, person-centred care across specified services.
• Ensure robust governance systems are in place and that learning from incidents, complaints, and feedback is integrated into practice.
• Promote a culture of continuous improvement, openness, and a just culture within the organization.
• Implement, oversee, and sustain the Patient Safety Incident Response Framework (PSIRF), ensuring its principles are embedded in daily operations.
• Support system-wide learning and improvement, focusing on timely and effective incident responses.
• Collaborate with the Head of Operations to ensure services are safe, effective, and of high quality on a daily basis.
• Provide professional advice and constructive challenge to the Senior Leadership Team and other leadership groups regarding patient safety, quality, and experience.

Qualifications and Experience

• Registered practitioner in a relevant profession aligned to the service’s specialism.
• Master’s Level qualification or equivalent experience in public or private sectors, including NHS, Social Care, Local Government, or Voluntary, Community & Social Enterprise sectors.
• Completed a relevant managerial qualification at Level 6 or above or possess equivalent experience.
• Significant experience in managing people, services, and resources within the NHS or related sectors.
• Experience in budgetary management, including financial planning, monitoring, and reporting.
• Relevant skills and experience aligned with the chosen leadership cluster.

Benefits

• Salary range of £66,582 to £77,368 per annum (pro rata for part-time roles).
• Permanent contract with full-time working pattern.
• Access to employee-led staff networks promoting diversity and inclusion.
• Investment in health and wellbeing services, including occupational health and counselling.

This position is based at Highbury Hospital, Nottingham, and applications from job seekers requiring current Skilled worker sponsorship to work in the UK are welcome. For further information or an informal discussion regarding the role, please contact Sarah Grainger.

Degree Requirement: Bachelor’s

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