Divisional Personal Assistant

Divisional Personal Assistant Overview

An exciting opportunity has arisen within the Pathology Division for a Divisional Personal Assistant to support the Divisional Management Team. This role is varied and rewarding, situated at the heart of a busy and complex service, where you will provide high-level administrative, organizational, and project support to senior clinical and operational leaders.

We are seeking a proactive and highly organized individual with excellent communication skills and a keen attention to detail. The ideal candidate will be adept at managing competing priorities, handling sensitive information, and building effective working relationships with a diverse range of colleagues and stakeholders. As a vital member of the divisional team, you will contribute to the smooth operation of the service through various tasks including diary management, governance coordination, project support, meeting administration, and management of divisional processes.

Main Duties

• Support the effective operation of the Pathology Division by coordinating a variety of administrative, governance, and organizational activities.
• Work closely with senior clinical and operational leaders to ensure the smooth running of the service.
• Manage competing priorities independently while maintaining high levels of accuracy and confidentiality.
• Build effective relationships with colleagues across the Trust and coordinate meetings and governance processes.
• Support projects and service improvement initiatives, acting as a central point of contact for stakeholders.
• Gain valuable experience working alongside senior managers and clinicians while contributing to the development of pathology services.

About Us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, throughout the UK, and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

UCLH is committed to sustainability and has set ambitious targets to achieve net zero emissions for direct emissions by 2031 and indirect emissions by 2040.

Person Specification

Knowledge and Qualifications

• Essential: Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
• Essential: Knowledge of administrative procedures from training or previous experience.
• Essential: Awareness of confidentiality requirements and knowledge of the Data Protection Act.
• Desirable: NVQ Level 3 in Business Administration, Customer Service, or equivalent qualification.

Experience

• Essential: Experience in a non-routine environment, capable of responding to queries and managing unpredictable situations.
• Essential: Experience in a customer-facing role with a comprehensive understanding of administrative procedures.
• Desirable: Previous experience in the NHS or healthcare setting.

Skills and Abilities

• Essential: Ability to make decisions in a dynamic environment and handle sensitive information with tact and understanding.
• Essential: Advanced keyboard skills and proficiency in IT systems.
• Essential: Strong communication skills to engage with a wide range of patients and colleagues.

Personal and People Development

• Essential: Ability to work independently, manage workload, and prioritize tasks effectively.
• Essential: Capable of inducting new staff and demonstrating tasks to colleagues.
• Essential: Ability to work as part of a team or autonomously in line with standard operating procedures.

Equality, Diversity, and Inclusion

• Essential: Demonstrate understanding of the principles of equality, diversity, and inclusion, and knowledge of NHS obligations under the Equality Act 2010.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure submission to check for any previous criminal convictions. Applications from job seekers requiring Skilled Worker sponsorship are welcome and will be considered alongside all other applications.

Degree Requirement: Not Specified

Visa Sponsorship May be