Chief of Staff

Chief of Staff Overview

This is a unique opportunity to become part of the Norfolk & Waveney University Hospitals Group at a pivotal time in its development following its establishment in 2025. As the Chief of Staff, you will work closely with the Group Chief Executive, Board, and Executive Team, playing a crucial role in shaping the future of one of the largest and most ambitious NHS Groups in the UK. This influential leadership position allows you to drive system-wide transformation, support strategic decision-making, and ensure exceptional care for patients and communities.

The Chief of Staff will act as a vital link between the Group Chief Executive, the Board, and the wider organization. You will lead the Chief Executive’s Office, coordinate the Executive Team and Board’s business, and ensure that strategic priorities are effectively delivered across the Group. Your responsibilities will include overseeing integrated performance management, supporting governance processes, coordinating high-profile programs, and driving organizational improvements.

In this role, you will also collaborate with NHS England, regional partners, local authorities, and national policymakers, representing the Group in politically sensitive environments and influencing policy and strategy to support the Group’s objectives. We seek a credible leader with significant board-level experience, exceptional political awareness, strong governance expertise, and a proven track record in delivering complex change within large healthcare or public sector organizations.

Key Responsibilities:

• Drive the delivery of the Group’s strategic ambitions, ensuring effective coordination and implementation across all hospital sites.
• Lead high-profile transformation and improvement programs that enhance patient and community outcomes.
• Provide expert advice to the Chief Executive, Board, and senior leaders on complex and sensitive matters.
• Develop and oversee the Group’s integrated performance and assurance framework.
• Build strong relationships with NHS partners and stakeholders, influencing policy and strategy.
• Ensure effective governance and implementation of Board decisions.
• Lead and develop a high-performing team, fostering collaboration and innovation.

Qualifications and Experience:

• Master’s degree in a relevant field or equivalent experience with expert knowledge in relevant disciplines.
• Extensive knowledge of healthcare policy and its implications.
• Proven board-level experience in leading complex change in sensitive environments.

Skills:

• High-level expertise in senior leadership.
• Strong analytical skills with the ability to present data clearly.
• Ability to analyze and draw conclusions from various data sources.

Attitude and Aptitude:

• Ability to present complex information to large groups and engage effectively.
• Commitment to Equality, Diversity, and Inclusion.

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure submission to check for any previous criminal convictions. Applications from individuals requiring Skilled Worker sponsorship are welcome and will be considered alongside all other applications.

Degree Requirement: Not Specified

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