Associate Director, Client Teams

Associate Director, Client Teams Overview

Join WPP Media as an Associate Director in Client Teams, where you will play a pivotal role in delivering exceptional media planning services to one of the UK’s leading energy providers. This position is ideal for someone with extensive experience in managing client relationships across various channels, from performance to brand.

Key Responsibilities

• Act as a primary interface for clients, leading planning projects from start to finish.
• Manage the daily operations of client accounts, ensuring work accuracy and flow.
• Establish yourself as the first point of contact for clients, managing all communications.
• Build strong relationships with clients, becoming a trusted strategic partner.
• Understand clients’ businesses deeply and leverage communications to drive growth.
• Collaborate with specialists to execute effective planning and achieve outstanding results.

Qualifications and Skills

• Demonstrated experience in managing client relationships and delivering results across multiple channels.
• Strong leadership and people management skills to assist Account Managers in developing Planners and Executives.
• Solution-focused mindset with enthusiasm and a collaborative team spirit.
• Self-motivated with a desire to exceed expectations and achieve extraordinary outcomes.
• Eagerness to learn about clients’ businesses, industry trends, and best practices.
• Ability to prioritize tasks, delegate responsibilities, and manage relationships at all levels.
• Empathetic and self-aware, with a proactive approach to problem-solving.
• Ability to provide accurate verbal and written feedback and instructions.

Benefits

• Competitive medical, vision, and dental insurance.
• Group retirement plans.
• Significant paid time off.
• Preferential discounts for partners.
• Employee mental health awareness days.
• Opportunities for professional growth and development.
• Inclusive culture fostered through employee resource groups and team events.

WPP Media embraces a hybrid working model, with teams expected to be in the office approximately four days a week. The company is committed to creating an open environment built on trust and respect, where everyone feels they belong and has opportunities to progress.

Degree Requirement: Not Specified

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