Account Manager – Client Projects

Account Manager – Client Projects Overview

LADbible Group is seeking a passionate and experienced Client Success Account Manager to join our branded content team. This role offers a unique opportunity to lead social-first, dynamic client campaigns while providing exceptional service that results in industry-leading creative work. You will be at the core of our Client Projects team, collaborating with multiple departments within LADbible and managing client relationships to ensure successful campaign execution.

Key Responsibilities

• Manage key brand partnerships on a daily basis, ensuring the timely delivery of fast-paced campaigns each week.
• Oversee production and delivery schedules, collaborating closely with the production team to ensure projects are completed on time and within budget.
• Establish and maintain strong client relationships through regular communication, effectively managing client expectations and feedback with a positive and solution-oriented approach.
• Lead briefing meetings to define delivery strategies that align with client, company, and project requirements.
• Accurately manage project finances, including budgets, contracts, and the creation of Statements of Work (SOWs).
• Provide detailed reporting on campaign performance, demonstrating the ability to meet client Key Performance Indicators (KPIs).
• Collaborate with various LAD teams to enhance the daily campaign processes and workflows.
• Conduct weekly reporting and quarterly business reviews for major clients.

Required Skills and Experience

• Proven experience in managing complex projects, particularly in social video and static content.
• Strong understanding of social media best practices, platforms, and content formats.
• Solid account and project management skills, including the ability to brief teams, develop timelines, create clear presentations, and manage costs.
• Natural leadership abilities to guide team members effectively.
• Proficient in building constructive and trustworthy relationships with clients.
• Ability to thrive in fast-paced, creative environments and unite teams to achieve optimal solutions.
• Excellent written and verbal communication skills, with confidence in presenting clear and informative narratives both internally and externally.
• Possess a solutions-focused mindset.

Benefits

• Opportunity to work in a hybrid model, with most departments working in the office four days a week.
• Inclusive and diverse workplace culture that encourages applications from all community members.
• Commitment to creating a diverse and inclusive workforce where everyone feels comfortable being themselves.

Degree Requirement: Not Specified

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