Service Manager

Service Manager Overview

We are seeking an inspiring and ambitious leader to join our team as a Service Manager, playing a crucial role in shaping the future of community mental health services. This position offers the opportunity to lead the development of an innovative Mental Health Neighbourhood Model, transforming care delivery for local communities.

As the Operational Lead for the Enhanced Mental Health Community Pathway, you will be responsible for ensuring the safe, effective, and high-quality delivery of services across the pathway. You will work closely with clinical and operational colleagues to implement initiatives aimed at improving efficiency, strengthening governance, enhancing patient flow, and optimizing service delivery. Your role will require balancing the demands of day-to-day operational management with the strategic leadership necessary for lasting transformation.

We are looking for a dynamic operational leader who thrives on innovation, collaboration, and improvement. You should be passionate about delivering outstanding person-centered care, leading multidisciplinary teams, and driving meaningful service transformation.

Key Responsibilities:

• Lead the Enhanced Mental Health Community Pathway, ensuring safe, effective, and high-quality service delivery.
• Collaborate with clinical and operational teams to implement initiatives that enhance efficiency and patient flow.
• Balance daily operational management with strategic leadership to achieve lasting service transformation.
• Inspire and engage teams, fostering a culture of positive change across services and partner organizations.

Qualifications and Knowledge:

• Significant experience in operational leadership within community mental health services.
• Membership in a recognized professional body with current professional registration.
• Master’s degree or equivalent knowledge/experience.
• Thorough understanding of relevant policies and legislation, such as the Mental Capacity Act and Health & Safety.
• Basic IT skills and evidence of impactful management and leadership experience.
• Proven ability to implement policies and drive change effectively.

Benefits:

• Competitive salary ranging from £57,528 to £64,750 per annum.
• Permanent contract with full-time working hours.
• Enhanced leave package and health and wellbeing support.
• Opportunities for professional development and a supportive work environment.

This role is based at Trust Headquarters in Willerby, HU10 6ED, United Kingdom. We encourage applications from individuals of all backgrounds and are committed to promoting equality and diversity in the workplace.

Degree Requirement: Bachelor’s

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