Senior Service Manager – Prison Services

Senior Service Manager – Prison Services Overview

The Senior Service Manager for Prison Services at North London NHS Foundation Trust plays a crucial role in overseeing the financial, operational, and clinical performance of various teams within the Care Group. This position involves ensuring the effective delivery of clinical services and participating in strategic planning and service development across the designated area of responsibility.

The successful candidate will provide leadership in developing and implementing Standard Operating Procedures, ensuring that service delivery and improvement plans are established and executed. This includes setting objectives, planning actions, and reviewing performance against established milestones. Collaboration with other senior managers and clinical leaders is essential, as is the ability to deputize for the Head of Service when required.

Key responsibilities include making decisions related to performance, service user care, business processes, and service improvements. The post holder will also promote team development through quality improvement initiatives, training, and research, while supporting the achievement of local and national priorities as defined by the Trust’s Business Plan and Clinical Strategy. Participation in the Trust’s Tactical on-call rota is also expected.

Qualifications and Experience

Applicants must be registered with the appropriate UK professional regulatory body as a Health or Social Care Practitioner, such as a Mental Health or Learning Disabilities Nurse, Occupational Therapist, Social Worker, or other Allied Health Professional. A postgraduate qualification in a healthcare-related discipline or equivalent postgraduate-level knowledge and experience is essential.

Desirable qualifications include a formal management or leadership qualification in Health or Social Care, with evidence of applying leadership and management principles in a complex healthcare environment.

Skills and Abilities

Essential skills include demonstrable experience in managing health services, an excellent track record of delivering Key Performance and Quality Indicators, and the ability to respond to competing demands and complex issues with empathy and sensitivity. Experience in a senior management capacity, service planning, service development, and service delivery is also required.

Benefits

• Competitive salary of £72,719 to £83,505 per annum, including HCAS.
• Permanent full-time contract.
• Access to NHS discounts and generous annual leave.
• Participation in the NHS pension scheme.
• Supportive work environment with opportunities for professional development and flexible working arrangements.

Applications from job seekers requiring current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Degree Requirement: Not Specified

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