Senior MIM Engineer

Senior MIM Engineer Overview

We are looking for a skilled Senior MIM Engineer to join our team, with the option to work onsite in either Manchester or Inverness five days a week. In this role, you will provide Level 2 and Level 3 support for a highly customized Microsoft Identity Manager (MIM) environment within a secure enterprise setting.

Your primary responsibilities will include:

• Providing L2/L3 support for the MIM environment.
• Maintaining identity lifecycle management, provisioning, and synchronization services.
• Troubleshooting and resolving complex identity and access management incidents.
• Conducting root cause analysis and implementing permanent fixes for recurring issues.
• Supporting integrations across Active Directory, Microsoft Entra ID, and associated identity platforms.
• Maintaining technical documentation, operational procedures, and support runbooks.
• Contributing to service improvement, automation, and platform optimization initiatives.

To be successful in this role, you should possess the following skills and experience:

• Extensive hands-on experience with Microsoft Identity Manager (MIM) in enterprise environments.
• Strong experience with customized MIM implementations and resolving complex technical issues.
• Proven experience in providing L2/L3 operational support within business-critical IAM environments.
• Strong knowledge of Identity and Access Management principles, including Joiner, Mover, and Leaver processes.
• Experience with Active Directory, Microsoft Entra ID, and hybrid identity environments.
• Proficiency in PowerShell scripting and the ability to troubleshoot C#/.NET code used in MIM customizations.
• Strong analytical and troubleshooting skills for complex identity provisioning and access management issues.

Desirable skills include experience with Okta, BeyondTrust, or other enterprise identity platforms, as well as knowledge of Privileged Access Management (PAM) solutions and CyberArk or SailPoint capabilities.

Capgemini is committed to building an inclusive workplace and is a Disability Confident Employer. We encourage candidates with disabilities to apply, provided they meet the minimum criteria for the role.

Upon receiving an offer, candidates will undergo pre-employment checks, including identity verification and security clearance, which may involve additional checks if the candidate has resided outside the UK in the last three years.

Joining Capgemini means being part of a company that values employee wellbeing, offering initiatives such as mental health support and extensive training opportunities. You will be part of a community that fosters innovation and collaboration, helping you grow your skills and advance your career.

Degree Requirement: Not Specified

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