Senior Capacity Manager

Senior Capacity Manager Overview

An exciting opportunity has arisen for a Senior Capacity Manager to join the Capacity Management Team at Sandwell and West Birmingham NHS Trust, located at the Midland Metropolitan University Hospital. The ideal candidate will possess the necessary experience to manage the complexities of patient flow in both acute and community settings, oversee a team, respond to incidents, and collaborate with clinical teams, external partners, senior management, and directors to provide safe and timely solutions for patients.

Main Duties

• Provide on-site leadership for capacity management, prioritizing immediate issues and working with clinical and non-clinical teams to agree on acceptable outcomes for patients.
• Collaborate with the Assistant Director of Operations and Resilience Management to deliver patient flow key performance indicators that support clinically safe outcomes for Trust users 24/7.
• Lead projects within the team/service related to the Trust’s quality agenda and local or national targets, driving efficiencies and best practice clinical care models.
• Liaise with internal and external colleagues in health, social, and voluntary sectors to establish best practices in clinical pathways.
• Provide senior advice and direction to Capacity Leads and Bed Management, discussing contingency plans and escalating issues to the Assistant Director of Operations and Resilience Management as needed.

Person Specification

Experience

• Extensive experience as a Health Care Manager or Health Professional in the acute sector with operational responsibilities.
• Experience working under pressure to meet corporate and national targets.
• Desirable: Previous clinical or management experience in community services/primary care, and experience working with emergency services and social services in healthcare.

Qualifications

• Educated to degree level or equivalent.
• Possession of a management qualification at Post Graduate Diploma level or equivalent.
• Evidence of continued professional development and qualifications.

Skills

• Strong written skills to interpret and prepare complex reports and data.
• Ability to manage key performance targets within strict financial controls.
• Leadership and project management skills.
• High-level communication skills, including mediation, negotiation, and presentation skills.

This role is subject to a Disclosure and Barring Service Check, and applications from job seekers requiring current Skilled Worker sponsorship to work in the UK are welcomed and will be considered alongside all other applications.

Degree Requirement: Bachelor’s

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