Assistant Manager

Assistant Manager Overview

Company Name	Broke boy taco
Job Role	Assistant Manager
Qualifications	Not specified
Category	H
Job Type	Full Time
Location	Mount Albert, Auckland, New Zealand

Assistant Manager – Broke Boy Taco

Location: Mount Albert, Auckland
Employment: Permanent, Full-Time
Hours: Minimum 30 guaranteed hours per week
Remuneration: Competitive remuneration – $28.00 per hour, plus monthly KPI performance bonuses of up to $250.

About Us

Broke Boy Taco is a fast-paced, high-volume Mexican-inspired restaurant known for our birria tacos, bold flavours and strong social media presence.

We’re looking for an experienced, reliable and hands-on Assistant Manager to help lead our Mount Albert restaurant.

This is an operational leadership role requiring someone who can confidently manage busy services, direct the kitchen team, maintain high standards and take responsibility for the day-to-day running of the restaurant.

Key Responsibilities

Kitchen Operations & Service Management

• Take control of the kitchen pass during busy periods, directing kitchen workflow and coordinating staff.
• Manage incoming tickets, prioritise orders and ensure efficient service.
• Check all outgoing orders for accuracy, presentation, portion consistency and quality.
• Direct staff between stations to maintain service speed and efficiency.
• Assist with food preparation, including cooking chicken and beef according to company recipes and procedures.
• Maintain consistent food quality and presentation standards.

Staff Management & Leadership

• Act as Manager on Duty, taking responsibility for restaurant operations during assigned shifts.
• Supervise employees, delegate duties and maintain accountability.
• Organise and issue staff breaks in accordance with employment requirements.
• Train new and existing employees in food preparation, customer service, operational procedures and workplace safety.
• Participate in the company employee group chat for operational communication.
• Complete and submit shift reports, including service performance, staffing concerns and operational issues.
• Assist with staff performance management and maintaining company standards.

Inventory & Supplier Management

• Monitor stock levels and maintain accurate inventory records.
• Place supplier orders and manage stock replenishment.
• Check incoming deliveries and ensure correct storage and stock rotation.
• Control food waste and assist with food cost management.

Store Operations & Compliance

• Independently open and close the restaurant, completing all required checklists.
• Oversee food safety procedures and compliance with the company’s Food Control Plan.
• Ensure daily food safety records, temperature checks and cleaning schedules are completed.
• Maintain workplace health and safety standards, identify hazards and ensure safe working practices.
• Manage cash handling, till reconciliation and cash drops.
• Ensure equipment and facilities are maintained and operational.

Licensed Premises & Duty Manager Responsibilities

• Act as the designated Duty Manager when rostered, overseeing the responsible sale and service of alcohol.
• Ensure compliance with the Sale and Supply of Alcohol Act 2012 and the restaurant’s alcohol licence conditions.
• Maintain host responsibility standards, including checking identification and managing intoxication risks.
• Hold a current New Zealand Manager’s Certificate and Licence Controller Qualification (LCQ).

Customer Service

• Maintain excellent customer service standards.
• Handle complaints and resolve customer concerns professionally.
• Ensure orders are accurate, well presented and served promptly.
• Lead by example during busy service periods.

Requirements

• Minimum two years of relevant hospitality or food-service experience, including supervisory or management responsibilities.
• Current New Zealand Manager’s Certificate and LCQ required to undertake designated Duty Manager responsibilities.
• Experience in a busy commercial kitchen, restaurant or takeaway environment.
• Strong leadership, organisational and communication skills.
• Ability to confidently manage kitchen workflow and service under pressure.
• Experience with inventory management, supplier ordering and cash handling.
• Good knowledge of food safety, workplace health and safety and responsible alcohol service.
• Ability to make independent operational decisions.
• Comfortable assisting with cooking and food preparation when required.
• Reliable, punctual and committed to maintaining high operational standards.
• Ability to work evenings, weekends and public holidays as rostered.

Weekend shifts are mandatory. Applicants must be available to work rostered Saturdays and Sundays.

What We Offer

• Competitive remuneration of $28.00 per hour.
• Monthly KPI performance bonuses of up to $250, based on achievement of agreed operational targets.
• Minimum 30 guaranteed hours per week.
• Permanent employment.
• Genuine management responsibilities and operational decision-making authority.
• Opportunity to develop within a growing New Zealand hospitality brand.
• Supportive team environment with clear operating procedures and training.

How to Apply

Please submit your CV outlining your relevant hospitality experience, previous management responsibilities and qualifications, including your LCQ and Manager’s Certificate.

We look forward to hearing from you!

Pay: $28.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• Free food
• Visa sponsorship

Work Location: In person

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