Host Supervisor

Host Supervisor Overview

Help us open the doors to Drifter Wellington. Drifter is built for curious travellers, free spirits and people who care about great spaces and great experiences. We run hostels and hybrid stays across Australia and New Zealand, alongside food and beverage venues that bring people together and give our properties their edge. The kind of places people remember, not just pass through. We’re getting ready to open our newest Drifter in Wellington, and we’re building the team that’ll bring it to life. We’re looking for Host Supervisors to join us from 5 January 2027, ahead of opening. You’ll work closely with our Host Manager, helping lead the Host team on shift and setting the tone for how we welcome people, solve problems and create the kind of experience that makes guests want to stick around. You’ll be there from the start, helping shape how the team works and being part of all the firsts. The role Our Host team is at the heart of the guest experience, and as a Host Supervisor, you’ll be right in the middle of it. You’ll be the person the team turns to on shift, leading from the floor and jumping in wherever you’re needed. One minute you might be helping with a busy check-in, the next sorting out a guest issue or recommending somewhere great for dinner. You’ll help: Lead and support the Host team on shift Make arrivals and departures feel easy and welcoming Keep the energy up and the operation running smoothly Handle guest questions, problems and the unexpected Share the best of Wellington with our guests Work closely with Housekeeping, F&B and Maintenance Keep standards high without losing the personality that makes Drifter, Drifter Help build the culture and ways of working in a brand-new team You’ll be a good fit if… You’re naturally good with people. Warm, curious and easy to talk to, you genuinely enjoy meeting people from different places and making them feel welcome. You notice what’s happening around you. You know when someone needs a hand, when the team needs a bit of direction and when it’s time to just jump in and get something sorted. You don’t need to be the loudest person in the room to lead, but you’re comfortable taking charge when the moment calls for it. You’re into travel, people and what’s happening around Wellington. You like discovering new places and sharing the good ones with others. Who you are matters to us. We can teach systems and processes. We’re much more interested in the energy, judgement and personality you bring with you. Our doors are open 24/7, so you’ll need to be comfortable working a mix of shifts, including evenings, weekends and public holidays. What you can expect at Drifter You’ll be part of a team that cares about doing good work without overcomplicating things. We take what we do seriously, but not ourselves. We back our people, give you space to lead and make sure there’s support where it counts. You’ll also get to work with a brand that’s doing hospitality a little differently, creating seriously cool spaces made for a new generation of travellers. We’re also big on growing our own. People move up, move across, try new things and take opportunities in different Drifters, so there’s plenty of room to see where working here might take you. Then there are the other good bits: Stay for less: 30% off Drifter stays for you, and 20% off for friends and family. Everyday savings: Discounts, cashback and gift cards through Employment Hero across groceries, dining, tech, fuel, entertainment and more. Your birthday, your day: Permanent team members get a paid day off to celebrate. Drifter Legend of the Month: Our peer-nominated shout-out for people doing great things and living the Drifter values. Drifter Social Club: Regular team activities and experiences, with each property getting funding to bring people together outside of work. Get amongst it: Free access to Drifter events, from community cook-ups to live music, DJs and more. Give back: One paid volunteering day each year for a cause that matters to you. Keep learning: Access to hundreds of online courses to build your skills or just follow your curiosity. Support when you need it: Free and confidential counselling, wellbeing, financial, legal and other support through our EAP. Family first: Enhanced parental leave and support for growing families. Stay well: Free annual flu vaccinations. Go places with Drifter: Opportunities to move between properties, try different roles and be part of future openings across Australia and New Zealand. Thinking longer term? As an Accredited Employer, visa support may be available for the right people and roles. And one last thing…. When we say the right person, we mean it. We’re building the Wellington team from scratch, and finding the right people matters. So we won’t interview without a cover letter. We’ve already got your CV, so skip the work history and tell us about you. Why Drifter? What do you love about travel, people and Wellington? Tell us your favourite place you’ve travelled to, your go-to Wellington spot, and where you’d send a guest who wanted to see the city like a local. There’s no perfect answer. Make it personal and make it sound like you. We’d much rather read something genuine than something polished, generic or written by AI. If you’re reading this thinking Drifter sounds like your kind of place, we should probably talk. Company Overview Please visit our company website for more information

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