Analyst, Regional Security Operations Center

Analyst, Regional Security Operations Center Overview

Join the Global Safety and Security team at Deliveroo as an Analyst in the Regional Security Operations Center (ROC) based in London. This on-site position plays a crucial role in safeguarding our people, assets, and reputation by monitoring incidents and executing responses in a fast-paced, 24/7 operational environment.

Key Responsibilities

• Monitor real-time dashboards, alerts, and reports to identify security and operational incidents as they arise.
• Triage incidents and implement standard operating procedures (SOPs) while ensuring accurate documentation and coordination.
• Conduct initial fact-finding and source validation to differentiate between significant and insignificant information, providing operational context for timely escalation.
• Escalate issues that exceed established thresholds to management, presenting structured and decision-ready information.
• Facilitate smooth shift handovers to maintain continuous operations.
• Engage in drills and retrospectives to enhance the readiness and workflows of the Regional Operations Center (ROC).

Qualifications

• Experience in a Global Security Operations Center (GSOC), Regional Operations Center (ROC), Security Operations Center (SOC), or similar 24/7 operations or incident response environment.
• Solid understanding of incident management, including triage, escalation protocols, and operational playbooks under pressure.
• Excellent written and verbal communication skills to convey clear operational context to leaders and cross-functional teams.
• Foundational analytical skills to evaluate information quality and track global events with high attention to detail.
• Technical proficiency in using monitoring dashboards, ticketing systems, and communication platforms, with the ability to work rotating shifts.

Benefits

• Competitive salary and comprehensive benefits package.
• Potential eligibility for annual cash bonuses, sign-on bonuses, or relocation support depending on role and location.
• Up to 5% matched pension contributions.
• Equity options may be available for certain roles, allowing employees to share in the company’s success.
• Free Deliveroo Plus for free delivery and special offers, along with team lunches from local restaurants.
• 25 days of annual leave plus bank holidays, increasing with tenure, and one day of paid volunteer leave per year.
• Funded healthcare for individuals with options to add family members, on-site gym access, and discounted external gym memberships.
• Access to various wellbeing apps and discounted dental insurance.
• Maternity, paternity, and shared parental leave available from day one of employment.
• Support for working from home with excellent equipment and a parent-friendly culture.
• Learning and development opportunities through RooLearn, the company’s training platform.

If you are passionate about making a significant impact in a dynamic marketplace and eager to grow your career, we encourage you to apply now!

Degree Requirement: Bachelor’s

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