Oracle Error Message
ORA-28407: Hardware Security Module error detected
Reason for the Error
Hardware Security Module (HSM) connection may have been lost or another internal HSM error was reached.
Solution
Check the trace files for error details and try the following: 1) Retry the command. If the error repeats, go to step 2. 2) Verify that the HSM is configured correctly and connected. Retry the command. If the error repeats, go to step 3. 3) Ask your Security Officer to close and open the security module. Retry the command. If the error repeats, go to step 4. 4) Bounce the database if possible. Retry the command. If the error repeats, contact Oracle Support Services or your HSM vendor’s support.
