Workplace AI – Claude Strategy, Change & Adoption – Senior Consultant

Workplace AI – Claude Strategy, Change & Adoption – Senior Consultant Overview

In the role of Claude Strategy, Change & Adoption Consultant at Capgemini Invent, you will play a pivotal role in guiding clients on the strategic implementation of Anthropic’s Claude technology within their organizations. Your expertise will bridge the gap between technology strategy and the necessary change management practices to foster an AI-enabled workforce.

Key Responsibilities

• Develop and implement strategic plans for the adoption of Anthropic’s Claude technology in the workplace, ensuring alignment with security, data, and automation capabilities.
• Design and execute user-focused change management campaigns to promote AI adoption, addressing skepticism and enhancing workforce capabilities.
• Establish key performance indicators (KPIs) to measure the value and benefits of AI initiatives from pilot projects to full-scale implementation.
• Lead complex projects related to Claude strategy and adoption, ensuring delivery excellence and managing risks as technology evolves.
• Advise clients on AI workforce transformation strategies, focusing on Claude’s capabilities and identifying opportunities for value creation.
• Facilitate workshops to assess current and future work practices, driving initiatives that leverage AI to improve productivity and employee experience.
• Manage organizational change projects that support successful Claude deployment through effective communication, training, and leadership alignment.
• Create and deliver training sessions on Claude technology for various audiences, from foundational knowledge to advanced technical skills.
• Establish community support networks and resources to sustain AI adoption as the technology and its features develop.
• Engage with senior stakeholders to communicate the vision for AI and demonstrate the outcomes of Claude adoption.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• Hands-on experience with Generative and Agentic AI solutions, particularly Claude.
• At least 4 years of consulting experience, ideally within a consulting firm.
• Proven track record in designing and implementing change management and adoption strategies at scale.
• Strong project management skills, with familiarity in agile methodologies.
• Ability to translate complex AI concepts into actionable business outcomes.
• Experience in facilitating training and workshops for diverse audiences.
• Understanding of AI risks and ethical considerations, with the ability to mitigate these in adoption programs.
• Relevant technology certifications, such as those from Anthropic or Microsoft, are advantageous.

Benefits

• Flexible working arrangements to promote a healthy work-life balance.
• Access to various health and well-being initiatives, including trained Mental Health Champions.
• Regular promotion cycles to recognize and reward employee contributions.
• Opportunities for continuous learning and professional development.
• Participation in a diverse and inclusive work environment.

Degree Requirement: Bachelor’s

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