ServiceNow AI & Enterprise Automation Lead – Managing Consultant

ServiceNow AI & Enterprise Automation Lead – Managing Consultant Overview

Join Capgemini Invent as a Managing Consultant in AI & Enterprise Automation, where you will lead the charge in delivering transformative AI-driven solutions on the ServiceNow platform. As part of a global team of over 10,000 professionals, you will collaborate with clients to shape their digital futures through innovative technology and strategic insights.

Your Role

In this position, you will define and implement enterprise AI strategies, working closely with senior stakeholders to leverage ServiceNow for enhancing operational efficiency. Your responsibilities will include:

• Leading the design and delivery of AI-driven transformation programs.
• Acting as a techno-functional subject matter expert to assist clients in scaling AI-enabled workflows.
• Advising on AI operating models and governance.
• Translating business requirements into effective AI solutions.
• Designing and implementing AI Control Tower and agentic AI workflows.
• Supporting the adoption of Employee Works capabilities.
• Contributing to comprehensive transformation programs and ensuring quality through best practices.
• Engaging in business development activities, including proposals and client pitches.

Your Profile

The ideal candidate will have:

• 10 to 15 years of experience in technology transformation or consulting.
• Strong knowledge of the ServiceNow platform.
• Experience in AI, automation, and digital transformation.
• Proficiency in at least two relevant areas such as ServiceNow consulting, AI use cases, or enterprise architecture.
• Excellent stakeholder management and communication skills.
• A collaborative approach to working in cross-functional teams.

What You’ll Love About Working Here

Capgemini Invent is recognized as a leading technology consulting partner, offering a supportive environment that values inclusion and employee wellbeing. We provide flexible working arrangements and a comprehensive benefits package to ensure a positive work-life balance.

Need to Know

Capgemini is committed to creating a diverse and inclusive workplace. We actively promote flexible working and support employee wellbeing through various initiatives. Join us and be part of a team that is dedicated to making a positive impact through technology.

Degree Requirement: Not Specified

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