Senior Product Manager

Senior Product Manager Overview

Typeform is seeking a Senior Product Manager to lead a significant product area and collaborate with various teams to address customer challenges and seize business opportunities. This role involves understanding customer needs, setting product direction, and guiding the team from insight to execution.

Key Responsibilities

• Own the strategy and roadmap for a key area of the Typeform product.
• Build a strong understanding of our customers, their workflows, and the problems they are trying to solve.
• Identify opportunities through customer conversations, behavioral data, research, market insight, and product intuition.
• Turn broad problems into clear product bets, hypotheses, and measurable outcomes.
• Partner closely with Design and Engineering from discovery through delivery.
• Work with Data and Research to understand customer behavior and evaluate whether what we build is working.
• Make thoughtful prioritization decisions across customer needs, business goals, technical investment, and product quality.
• Define success measures and use them to guide product decisions before and after launch.
• Run experiments where appropriate and use the results to shape future product direction.
• Work with Marketing, Sales, Customer Success, and other teams to ensure we understand the wider customer and commercial context.
• Communicate product direction clearly and build alignment across teams and leadership.
• Help teams move from ideas to shipped experiences without losing sight of the original customer problem.
• Look beyond individual features and think about how your product area contributes to the wider Typeform platform.
• Explore how AI can improve the customer experience, change existing workflows, and create new ways for customers to get value from Typeform.

Qualifications

• Significant experience building and scaling digital products, ideally within SaaS, product-led growth, collaboration software, or productivity tools.
• Comfortable taking on messy, ambiguous product problems and bringing structure and direction to them.
• A strong focus on customer problems and outcomes, rather than jumping straight to features.
• Strong product judgment, with the ability to use customer insight, data, and context to make good decisions.
• Close collaboration with Engineering and Design, with product development treated as a shared discipline.
• Able to set a clear product direction while staying practical about what the team should focus on next.
• Confident making trade-offs, making decisions, and explaining the thinking behind them.
• Good judgment around when to experiment, when to research, and when there is enough evidence to move forward.
• Clear communication, with the ability to adapt complex ideas for different audiences.
• Commercial awareness and an understanding of how product decisions can influence activation, engagement, retention, expansion, and revenue.
• Curiosity about AI and how it is changing the way products are built and how customers interact with software.
• A real care for product quality and the details that shape a strong customer experience.

Benefits

• Flexible remote working options across various countries including Germany, Ireland, Netherlands, Portugal, Spain, United Kingdom, and United States.
• Opportunity to work in a diverse and inclusive environment that values individual perspectives.
• Commitment to professional growth and development within a supportive team culture.

Degree Requirement: Not Specified

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