Senior Deal Manager – London

Senior Deal Manager – London Overview

At Appian, we embody values of intensity and excellence, striving for high standards in everything we do. Joining our team means becoming part of a passionate group dedicated to achieving challenging goals together.

The Senior Deal Manager role is pivotal in accelerating commercial velocity and ensuring governance for high-value transactions through the structuring of complex enterprise agreements that drive Appian’s global market growth.

About the Team

The Commercial Operations team operates at the intersection of Sales, Finance, and Legal, responsible for governance, pricing strategies, and execution frameworks that convert enterprise pipeline into revenue. Our mission is to protect company margins and ensure policy compliance while providing strategic deal mechanics that empower our field teams in the competitive AI-Powered Process Automation market.

The Opportunity

This role offers a unique chance to act as an internal consultant and commercial architect for our elite sales organization, managing complex enterprise agreements with a focus on financial acumen, risk assessment, and strategic collaboration.

What You’ll Do

• Structure and process complex enterprise deals efficiently, ensuring alignment with corporate pricing and revenue recognition policies.
• Draft, modify, and finalize intricate contract terms for new software clients and expansion opportunities.
• Collaborate with Finance, Accounting, and Legal teams to review and confirm complex commercial terms.
• Resolve commercial inquiries and pricing challenges from Sales and Account Management teams using enterprise quoting tools.
• Audit deal compliance with internal governance frameworks and external regulations, serving as an authoritative source on contract accuracy.
• Support the field sales organization as a liaison for bid management practices and custom deal workflows.

Required Qualifications

• Bachelor’s Degree in Finance, Business Administration, Economics, or a related field.
• 5+ years of experience in deal desk operations, contract management, or commercial sales operations in the enterprise software industry.
• Proven track record in managing complex deal structuring and custom contract creation.
• Advanced proficiency in navigating high-velocity transactions within an enterprise CRM or modern CPQ architecture.
• Exceptional analytical skills with a history of resolving complex operational problems under tight deadlines.

Preferred Qualifications

• Experience supporting long-cycle B2B enterprise software campaigns or specialized bid management teams.
• Familiarity with software revenue recognition principles, such as ASC 606.
• Experience with enterprise platforms like Salesforce or ServiceNow.

Compensation and Benefits

The base salary for this position ranges from £75,000 to £175,000 GBP, with actual compensation dependent on various factors including experience and qualifications. A discretionary bonus may also be awarded based on individual and company performance.

Appian provides a comprehensive benefits package that supports health, wellbeing, and financial future, including health coverage, life and disability insurance, an Employee Assistance Program, an Employee Stock Purchase Program, and more. Benefits may vary by country, so please inquire with your Talent Acquisition Specialist for specific details.

About Appian

Appian specializes in AI automation for mission-critical work, automating complex processes for large enterprises and governments. With over 25 years of experience, we understand enterprise operations like no other.

Appian is an equal opportunity employer, committed to attracting and retaining the best talent without discrimination. We provide reasonable accommodations to applicants as required by law.

Degree Requirement: Bachelor’s

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