Partner Account Director

Partner Account Director Overview

At Braze, we pride ourselves on our approachable and passionate team, dedicated to creating a harmonious work-life balance while navigating rapid global growth. We are seeking a Partner Account Director to lead our agency alliance program, which is crucial to our strategic objectives. This role offers the opportunity to shape our global agency strategy and drive significant impact across various markets.

About the Role

The Partner Account Director will report to the AVP of Delivery Partnerships and will be responsible for owning the global agency alliance strategy. This includes acquiring and onboarding new agency partners while enhancing existing relationships. The role requires a strong partnership with sales leadership and account executives to convert these relationships into a robust pipeline of business opportunities.

Key Responsibilities

• Own and evolve comprehensive GTM plans with agency partners across regions, translating strategy into quality net-new business pipeline globally.
• Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with our agencies.
• Champion differentiated value propositions and partner specialisms, telling that story with conviction internally at Braze, with agency leadership, and ultimately in markets around the world.
• Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities.
• Bring rigour to the business — reviewing sales play metrics and effectiveness with partners and Braze leadership across regions.
• Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education & Enablement to ensure the agency motion is fully supported everywhere we compete.

What You Bring

• 10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact.
• A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program.
• Deep fluency in the agency and marketing services ecosystem, including service offering design and marketing lead generation.
• Firsthand experience navigating agency and consultancy environments, with an intimate understanding of their org structures and business dynamics.
• A demonstrated ability to lead through ambiguity and scale a program across a large, distributed organisation.
• The gravitas and executive presence to represent Braze credibly with senior partner and internal stakeholders.
• Willingness to travel across the globe as needed to invest in your most strategic partner relationships.

What We Offer

We provide a competitive compensation package that may include equity, retirement plans, and flexible paid time off. Our comprehensive benefits cover medical, dental, vision, life, and disability, along with family services such as fertility benefits and equal paid parental leave. We support professional development through formal career paths and learning stipends, and we foster a collaborative culture recognized as a Great Place to Work®.

About Braze

Braze is a leading customer engagement platform that empowers brands to deliver exceptional customer experiences. Our innovative approach combines AI-driven insights with personalized engagement strategies, enabling companies to enhance their customer interactions. We are committed to creating equitable opportunities and fostering a diverse workplace.

Degree Requirement: Not Specified

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