Partner Account Director

Partner Account Director Overview

At Braze, we pride ourselves on our approachable and passionate team culture. We are committed to setting high standards, fostering teamwork, and promoting work-life harmony as we navigate rapid global growth. We seek individuals who are ready to challenge themselves and contribute meaningfully to our mission.

This role presents an exciting opportunity to lead and expand our agency alliance program on a global scale. As the Partner Account Director, you will be responsible for shaping the agency alliance strategy and driving its execution across various markets. You will work closely with Sales Leadership and Account Executives to convert partner relationships into valuable business pipelines.

Key Responsibilities

• Own and evolve comprehensive GTM plans with our agency partners across regions, translating strategy into quality net-new business pipeline globally.
• Drive the sales cycle in lockstep with our sales teams worldwide — from prospecting through deal close — in true partnership with our agencies.
• Champion differentiated value propositions and partner specialisms, telling that story with conviction internally at Braze, with agency leadership, and ultimately in markets around the world.
• Hold the partnership to a standard of accountability and reciprocity, ensuring a measured flow of outsourced Braze services in exchange for net-new client opportunities.
• Bring rigour to the business — reviewing sales play metrics and effectiveness with partners and Braze leadership across regions.
• Operate cross-functionally as a connector across Tech and Cloud Partnerships, Partner Marketing, and Partner Education & Enablement to ensure the agency motion is fully supported everywhere we compete.

What You Bring

• 10+ years of partnerships experience in a modern cloud technology company, G/SIs, or Agency, with a track record of increasing scope and impact.
• A proven, quantifiable history of driving sourced pipeline and influenced revenue through a mature SaaS partner program.
• Deep fluency in the agency and marketing services ecosystem: service offering design, marketing, lead generation, and the KPIs that matter to a professional services organisation.
• Firsthand experience navigating agency and consultancy environments, with an intimate understanding of their org structures and business dynamics.
• A demonstrated ability to lead through ambiguity, take on complex strategic and operational mandates, and scale a program across a large, distributed organisation.
• The gravitas and executive presence to represent Braze credibly with senior partner and internal stakeholders.
• Willingness to travel across the globe as needed to invest in your most strategic partner relationships.

What We Offer

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within Braze.

Join us at Braze, where we empower brands to deliver exceptional customer experiences. We are committed to equitable growth and opportunities for all individuals, and we look forward to welcoming you to our team.

Degree Requirement: Not Specified

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