Lead Solutions Consultant

Lead Solutions Consultant Overview

At Braze, we pride ourselves on our approachable and passionate team, dedicated to creating a harmonious work-life balance while navigating rapid global growth. We seek individuals who are ready to set high standards for themselves and their colleagues, contributing to our culture of accountability and curiosity.

The Lead Solutions Consultant position is a customer-facing role that allows you to leverage your storytelling abilities and technical expertise within our elite Solutions Consulting team. You will enhance your understanding of B2C engagement marketing, mobile marketing automation, and various technical aspects of our platform. This role may require travel to client locations, with an expectation of up to 40% travel during peak periods.

What You Can Expect

• Collaboration: Work closely with teammates across departments to ensure customer satisfaction.
• Creativity: Utilize Braze’s product capabilities to creatively address customer needs.
• Intellectual Curiosity: Engage in challenges that push your capabilities, supported by your team and leadership.

Who You Are

• You possess excellent communication skills, both written and verbal, and are known for your ability to listen and understand client issues.
• You are a team player, committed to helping others improve while also focusing on your own growth.
• You have a strong intellectual curiosity and a desire to learn more about your field and its impact.
• You have experience working with sophisticated Pre-sales Consulting or Sales Engineering teams.
• You are knowledgeable in at least three of the following areas: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (e.g., HTML).

What We Offer

• Competitive compensation that may include equity options.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off to support work-life harmony.
• Comprehensive benefits covering medical, dental, vision, life, and disability.
• Family services including fertility benefits and equal paid parental leave.
• Professional development opportunities through formal career paths and learning stipends.
• A curated in-office experience fostering community and innovation.
• Community engagement opportunities including volunteer weeks and donation matching.
• A collaborative and fun culture recognized as a Great Place to Work®.

Join us at Braze, where we empower brands to create engaging customer experiences. We are committed to equitable growth and opportunities for all individuals, fostering an inclusive environment that values diverse perspectives.

Degree Requirement: Not Specified

Visa Sponsorship May be