Clover Care
ICT Business Analyst – Entry Level Overview
| Company Name | Clover Care |
| Job Role | ICT Business Analyst – Entry Level |
| Qualifications | Not specified |
| Category | H |
| Job Type | Full Time |
| Location | Canberra, ACT, Australia |
ICT Business Analyst (Entry Level)
Company: Clover Care Pty Ltd
Location: Canberra ACT
Salary: $60,000–$70,000 per year + superannuation
Employment Type: Full-time, Permanent
Working Hours: Monday to Friday, 38 hours per week
Work Arrangement: On-site
About Clover Care
Clover Care Pty Ltd is an established NDIS-registered disability services provider delivering person-centred support services across the ACT and surrounding regions. With over 100 employees and more than 80 participants, we are continuing to expand our operations and invest in technology to improve business efficiency, workforce management and service delivery. We are seeking a motivated ICT Business Analyst (Entry Level) to support the ongoing development, implementation and improvement of our internal business management systems. This position is suitable for recent graduates and early-career professionals looking to develop practical experience in ICT business analysis.
About the Role
You will work closely with management, operational teams and external software developers to analyse business processes, identify system requirements and support technology improvements. The role focuses on enhancing our internal business management platform, including rostering, payroll, invoicing, participant management, compliance and reporting functions. Training, guidance and professional development opportunities will be provided.
Key Responsibilities
- Gather, analyse and document business and system requirements.
- Review existing business processes and identify opportunities for improvement.
- Prepare functional specifications, workflow diagrams and system documentation.
- Analyse business systems relating to rostering, payroll, invoicing, participant management and compliance.
- Collaborate with external software developers to communicate requirements and proposed system improvements.
- Participate in software testing and user acceptance testing.
- Assist with system implementation and integration projects.
- Evaluate system functionality and recommend improvements.
- Analyse operational data and prepare reports to support business decisions.
- Support ongoing business process automation and digital transformation initiatives.
Qualifications and Skills
Essential:
- Bachelor’s degree in Business Analytics, Information Systems, Information Technology or a related discipline.
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills.
- Understanding of business processes and information systems.
- Proficiency in Microsoft Excel.
- Strong attention to detail and willingness to learn.
- Ability to work independently and collaboratively.
Desirable:
- Knowledge of Power BI, SQL or Python.
- Understanding of software development methodologies.
- Familiarity with business process modelling.
- Experience with CRM or workforce management systems.
- Knowledge of Agile methodologies.
- Experience in healthcare, disability or community services.
- Recent graduates are encouraged to apply. Previous professional experience is not essential.
What We Offer
- Competitive salary of $60,000–$70,000 + superannuation, depending on qualifications and experience.
- Permanent, full-time employment.
- Monday-to-Friday working hours.
- On-the-job training and professional development.
- Opportunity to collaborate directly with management and software developers.
- Practical experience in business systems analysis and digital transformation.
- Career progression opportunities within a growing organisation.
- Supportive and collaborative working environment.
How to Apply
Please submit your resume and a brief cover letter outlining your qualifications, relevant skills and interest in ICT business analysis. We welcome applications from recent graduates and early-career professionals who are passionate about technology, business improvement and developing their careers.
Pay: $60,000.00 – $70,000.00 per year
Benefits: Visa sponsorship
Work Location: In person
Visa Sponsorship May be
To apply for this job please visit au.indeed.com.