Workplace AI – Claude Strategy, Change & Adoption – Senior Consultant

Workplace AI – Claude Strategy, Change & Adoption – Senior Consultant Overview

In this role as a Senior Consultant specializing in Claude Strategy, Change & Adoption at Capgemini Invent, you will play a pivotal role in guiding clients through the integration of Anthropic’s Claude technology into their workplaces. Your primary focus will be on developing a strategic vision for Claude’s adoption, ensuring that it enhances productivity and transforms the employee experience.

Key Responsibilities

• Develop and implement a strategic vision for the adoption of Anthropic’s Claude technology within client organizations, focusing on its various applications such as Claude Chat, Cowork, and Claude Code.
• Design and execute user-centric change management and adoption campaigns to address skepticism towards AI and promote new working methodologies.
• Establish key performance indicators (KPIs) to measure the value and benefits of AI initiatives from pilot stages to full enterprise integration.
• Lead complex projects related to Claude strategy and adoption, ensuring delivery excellence and managing risks as technology evolves.
• Enhance the Claude service portfolio and foster client relationships to create new business opportunities and revenue streams.
• Advise senior stakeholders on AI workforce transformation strategies and the business change requirements necessary for successful Claude deployment.
• Facilitate workshops to explore current and future working practices and lead initiatives that leverage AI to improve productivity and employee experiences.
• Drive organizational change projects from pilot to scale, ensuring effective communication, training, and leadership alignment.
• Design and conduct training sessions on Claude technology for various audiences, from foundational training to hands-on labs for technical teams.
• Establish community networks and resources to sustain the adoption of Claude as its features evolve, ensuring ongoing user engagement and support.

Qualifications

• A professional degree at the Bachelor’s level or higher.
• Hands-on experience with Generative and Agentic AI solutions, particularly Claude.
• At least 4 years of consulting experience, preferably within a consulting firm.
• Proven ability to design and implement change management and adoption strategies that yield measurable results.
• Strong project management skills, with familiarity in agile methodologies and the ability to manage timelines and resources effectively.
• Experience in delivering training and facilitating workshops for diverse audiences, including executives.
• Technical proficiency in Claude, including its various applications and deployment within enterprises.
• Understanding of the ethical implications of AI and the ability to address human bias in AI systems.
• Relevant technology certifications are advantageous, such as those from Anthropic or Microsoft.

Benefits

• Flexible working arrangements to support work-life balance, including hybrid working options.
• A focus on employee wellbeing with access to health and wellbeing communities and resources.
• Regular promotion cycles to recognize and reward employee contributions.
• Opportunities for continuous learning and professional development.
• A commitment to diversity and inclusion, fostering an environment where all employees can thrive.

Degree Requirement: Bachelor’s

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