Supply Chain GBS Transformation – Senior Manager

Supply Chain GBS Transformation – Senior Manager Overview

As demand for our Supply Chain and Global Business Services (GBS) transformation offerings continues to grow, we are seeking an experienced Senior Manager to lead workstreams, manage teams, and deliver high-quality consulting engagements across Supply Chain GBS strategy and transformation programmes. This position is part of our Intelligent Industry practice and offers significant growth opportunities across various sectors including Consumer Products, Life Sciences, and Automotive.

The Senior Manager will be responsible for leading and delivering end-to-end consulting services, which include diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement, and digitally enabled transformation. The role requires a structured problem-solving approach combined with practical execution skills, as well as a deep understanding of how supply chain services can be redesigned within a GBS environment to enhance cost efficiency, control, service quality, and scalability.

Your Role

• Lead workstreams and manage consulting teams on Supply Chain GBS transformation programmes, ensuring quality delivery and strong client outcomes.
• Analyze current-state processes, identify opportunities for standardization and efficiency, and support the design of future-state operating models.
• Drive implementation planning across service transitions, governance, KPI/SLA design, stabilization, and continuous improvement.
• Translate complex analysis into clear recommendations and executive-ready outputs that support decision-making and change execution.
• Build trusted working relationships with client stakeholders across Supply Chain, Operations, and GBS functions.
• Contribute to bids, proposals, RFP/RFI responses, and account growth initiatives through strong content, insight, and delivery credibility.
• Support the development of junior team members and contribute to practice capability building.

Your Profile

• Significant consulting and/or transformation delivery experience in Supply Chain, GBS, Shared services, or Operating model redesign.
• Demonstrable ability to work effectively in a matrixed environment and collaborate across disciplines to deliver high-quality outcomes.
• Experience supporting proposition development, account growth, and sales activity in a consulting or transformation setting.
• Proven track record of leading Supply Chain GBS workstreams or programmes with a focus on business-led transformation and operational improvement.
• Strong understanding of service governance, process standardization, KPI/SLA design, transition delivery, and continuous improvement.
• Experience coaching junior colleagues and supporting capability development in client and consulting teams.

What You’ll Love About Working Here

As a globally renowned technology and digital leader, we have the responsibility, ambition, and capability to contribute to solving major societal questions shaping our future world. You will work on high-profile transformation programmes across multiple sectors, supporting clients as they redesign operations, improve performance, and build future-ready supply chain service models.

Need to Know

At Capgemini, we don’t just believe in inclusion; we actively work to make it a reality. We aim to support a positive work-life balance and embed hybrid working in all that we do. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us, and we have invested in wellbeing apps and trained Mental Health Champions across our business areas.

While you will have London, Manchester, Newcastle, or Glasgow as your office base, you must be flexible regarding assignment locations, as these roles may require periods away from home at short notice.

We are proud to be a Disability Confident Employer and will offer interviews to all candidates who declare a disability and meet the minimum essential criteria for the role.

Degree Requirement: Not Specified

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