Senior Product Manager, Real Time Operations

Senior Product Manager, Real Time Operations Overview

Join Axon as a Senior Product Manager for Real-Time Operations and contribute to our mission of protecting life through innovative technology. In this role, you will be pivotal in defining and leading the product roadmap for Alerts & Presence, ensuring that critical information reaches operators and responders promptly.

Your responsibilities will include:

• Owning the Alerts & Presence product roadmap to deliver timely information to users.
• Defining the generation, prioritization, routing, and resolution of alerts from various sources.
• Building presence experiences that provide real-time visibility into responder locations and statuses.
• Designing intuitive workflows for incident monitoring and alert management.
• Collaborating with engineering and design teams to launch reliable alerting features.
• Engaging with users to validate needs and test product improvements.
• Aligning with other product teams for seamless data integration.
• Using metrics and feedback to refine product priorities and enhance situational awareness.
• Supporting cross-functional teams in product rollout and training.

Success in this role will be measured by the effectiveness of alerts in driving confident decision-making, the visibility of presence data for improved coordination, and the overall adoption and retention of the product across customer segments.

To qualify for this position, you should have:

• 6 to 8 years of product management experience, with at least 3 years in real-time systems.
• A strong grasp of alerting frameworks and real-time data pipelines.
• Familiarity with technologies such as live video and IoT integrations.
• A proven track record of translating user insights into product direction.
• Experience leading cross-functional teams through product development.
• Excellent communication skills for alignment and decision-making.

At Axon, we offer a competitive salary, RSUs, a pension plan with matching contributions, private health insurance, generous paid holiday, enhanced parental leave, a GymPass subscription, life assurance, and opportunities for career growth and wellness support.

This position is based in our London office and follows a hybrid work schedule, requiring in-office attendance from Tuesday to Friday, with remote work flexibility on Mondays.

We encourage candidates from diverse backgrounds to apply, even if they do not meet every requirement listed. Join us in shaping the future of public safety technology.

Degree Requirement: Not Specified

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