Senior Consultant – Cloud Operating Model Transformation

Senior Consultant – Cloud Operating Model Transformation Overview

In this high-impact role within the Cloud Advisory capability unit, you will contribute to Capgemini’s leadership in cloud transformation across various industries. As a Senior Consultant specializing in Cloud Operating Model Transformation, your primary focus will be on assisting clients in designing and evolving cloud operating models that prioritize automation and are ready for AI integration.

Your Responsibilities

• Provide advisory services to clients regarding the operational and organizational impacts of cloud transformation, focusing on developing AI-ready business models.
• Conduct assessments and audits of current cloud operating models to identify improvement opportunities, translating findings into future-state designs.
• Design target cloud operating models and service management frameworks that align with client strategic goals and cloud maturity.
• Monitor and evaluate the effectiveness of cloud operating model transformations, utilizing operational metrics and insights to recommend enhancements.
• Deliver business outcomes through strategy development, service management, agile delivery, and business process mapping.
• Collaborate with various organizational levels to innovate and implement cloud transformations, contributing to the consulting practice’s growth.
• Advise clients on the application of large language models and agentic AI within cloud operating models, including automation and decision-making use cases.
• Support clients in understanding AI governance, focusing on data quality and transparency.

Your Profile

• Experience in transforming businesses through technology and redefining operational models.
• Proficiency in ITIL V4 and/or V5 best practices, including Incident, Change, and Problem Management.
• ITIL V4 and/or V5 Foundation or higher-level certification is highly desirable.
• Familiarity with GenAI tools and their integration into cloud operating models.
• Understanding of agentic AI patterns and their impact on IT operations.
• Experience with DevOps principles, including CI/CD, automated testing, and infrastructure as code.
• Knowledge of major cloud platforms such as AWS, Azure, or Google Cloud, including security and compliance best practices.
• Background in consulting or significant experience in a major consulting firm.
• Ability to work successfully in a matrixed organization and engage peers in delivering consulting solutions.
• Demonstrated curiosity and continuous learning in AI, through certifications or contributions to AI communities.
• Experience in business development and leveraging existing relationships for client engagement.

What You’ll Love About Working Here

• Flexible working arrangements to support work-life balance.
• Access to wellbeing resources, including mental health support and wellbeing apps.
• Opportunities for personal and professional development through training and certifications.
• Participation in a diverse and inclusive workplace culture.
• Engagement in corporate social responsibility initiatives focused on technology’s positive impact.

Degree Requirement: Not Specified

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