Diligent
Senior Account Manager Overview
| Company Name | Diligent |
| Job Role | Senior Account Manager |
| Qualifications | Not Specified |
| Category | General Jobs |
| Job Type | Full Time |
| Location | London |
As a Senior Account Manager at Diligent, you will play a pivotal role in driving revenue growth and enhancing customer engagement through our innovative solutions. This position is designed for a high-impact individual contributor who excels in strategic vision and proactive relationship-building. Your primary focus will be on expanding product adoption among existing clients while also attracting new customers to our platform.
Key Responsibilities
- Develop a comprehensive understanding of Diligent’s products, solutions, and business strategies.
- Expand existing business within assigned verticals or territories, focusing on complex accounts.
- Utilize a solutions-based selling approach to identify customer needs and tailor solutions using the Diligent One Platform.
- Establish and nurture strong relationships with prospects and customers, ensuring a customer-centric approach.
- Create and implement account plans to meet revenue targets and address customer business needs, collaborating with stakeholders for mutual growth.
- Coordinate with sales stakeholders to prioritize actions for multiple accounts based on customer requirements and sales potential.
- Formulate specialized business plans for clients to drive outcomes that lead to new business and upselling opportunities.
- Present business plans to clients to uncover new opportunities.
- Facilitate feedback loops with product management and marketing to relay customer insights and challenges.
- Manage the complete sales cycle from initial opportunity identification to deal closure, adhering to Diligent’s sales methodology.
- Effectively use sales tools to generate leads, schedule meetings, and enhance win rates.
- Maintain accurate records in Salesforce, including forecasts and reports on bookings and closed deals.
- Demonstrate a thorough understanding of the competitive landscape and industry trends.
Required Experience/Skills
- Minimum of 4 years of experience in account management or new business acquisition, with a proven track record of exceeding revenue targets.
- Experience in regulated industries, SaaS, or Governance, Risk, and Compliance (GRC) is preferred.
- Familiarity with sales methodologies such as MEDDIC and Challenger.
- Ability to build trust and influence senior leaders and stakeholders across all organizational levels.
- Strong desire for continuous learning and a solid grasp of both internal products and external market trends.
- Excellent presentation, negotiation, and interpersonal skills that foster confidence and drive results.
- Capability to align technology solutions with business objectives to deliver measurable value.
- Self-motivated, resilient, and results-oriented, thriving in a fast-paced environment.
What Diligent Offers You
- Uncapped commission structure with performance accelerators.
- Hybrid working policy with a central office located in Covent Garden, London.
- Opportunity to be part of a high-performing team and culture.
- Defined territory with an existing customer base.
- Comprehensive private medical insurance, including dental coverage.
- Pension plan for long-term financial security.
- Flexible work environment and generous time-off policies.
Degree Requirement: Not Specified
Visa Sponsorship Promising
To apply for this job please visit job-boards.greenhouse.io.