HR Coordinator– Entertainment & Amusement Venue (Sydney CBD)

HR Coordinator– Entertainment & Amusement Venue (Sydney CBD) Overview

We are looking for an experienced and hands-on HR Coordinator to manage the company’s HR function across our stores. This is a proactive role covering recruitment, onboarding, employee relations, training, performance management, HR compliance, and workforce planning. A key part of the position is monitoring weekly rosters, employee hours, and labour budgets to ensure staffing arrangements are appropriate and potential employee issues are identified early.

Key Responsibilities

• Manage end-to-end recruitment and hiring, including advertising, screening, interviews, reference checks, offers, and employment contracts.
• Manage employee onboarding, ensuring required identification, workright/visa documentation, licences, qualifications, and other records are completed.
• Monitor visa/work-right requirements and expiry dates where applicable.
• Maintain accurate and confidential employee records and HR documentation.
• Review weekly rosters across all stores and monitor staffing levels against approved labour budgets.
• Compare contracted hours, rostered hours, and actual hours worked and identify discrepancies, excessive hours, overtime, or insufficient hours.
• Liaise with payroll regarding discrepancies between rosters, timesheets, approved hours, and payroll.
• Act as the main HR contact for employee complaints, grievances, workplace concerns, and employment-related issues.
• Investigate and document employee concerns and assist management with appropriate resolutions.
• Develop and manage the company’s training and development plan and monitor completion of required training.
• Coordinate probation and performance reviews and support managers with performance management and disciplinary processes.
• Develop, maintain, and communicate HR policies and procedures.
• Maintain HR records and assist management with Fair Work-related enquiries, complaints, and requests for information.
• Prepare and organise relevant employment documentation, including contracts, rosters, timesheets, payroll records, training records, and employee files when required.
• Monitor HR compliance and identify potential risks before they become significant issues.
• Manage employee resignations, terminations, exit processes, and offboarding.
• Prepare regular HR reports covering recruitment, headcount, turnover, training, employee hours, overtime, labour budgets, complaints, and other HR matters.
• Work with external HR, legal, migration, payroll, or other professional advisers when specialist advice is required.
• Liaise with the Accounts team on workers compensation matters, including claims management, documentation and premium reporting.
• Develop and maintain the company’s in-house training programs

We are looking for someone who is:

• Experienced in a hands-on HR management role.
• Familiar with Australian employment practices and the Fair Work framework.
• Highly organised and detail-oriented.
• Confident handling employee complaints and sensitive workplace matters.
• Comfortable reviewing rosters, staff hours, overtime, and labour budgets.
• Strong in documentation and record keeping.
• Proactive and able to identify problems before they escalate.
• Professional, approachable, confidential, and solutions-focused.
• Comfortable working with Store Managers and senior management.
• Able to manage multiple priorities across different stores.

What We Offer

• Competitive salary package
• Opportunity to manage a well-established venue in Sydney CBD
• Support from an experienced head office team
• Stable long-term role with career development opportunities

How to Apply

Please submit your resume and a short cover letter outlining your relevant experience to [email protected]

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Benefits:

• Employee discount
• Professional development assistance
• Salary packaging
• Visa sponsorship

Experience:

• Management: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Visa Sponsorship May be