Business Development Representative – London

Business Development Representative – London Overview

PagerDuty is on the lookout for a Business Development Representative to join our diverse and customer-focused team in London. In this role, you will report to a Sales Development Manager and work closely with our talented Account Executives to generate promising leads and conquer new territories. This position offers an exciting opportunity to dive into the sales cycle, explore various aspects of the role, and seize captivating opportunities.

As a Business Development Representative, you will be at the forefront of our Sales department, representing the PagerDuty brand and serving as the first point of contact for our target accounts. Your mission will be to spark interest through modern outbound prospecting techniques, nurturing and educating potential customers about the incredible value that PagerDuty can provide.

Key Responsibilities:

• Engage in value selling by emphasizing the unique benefits and solutions that PagerDuty’s products and services offer to customers, addressing their specific needs.
• Effectively communicate the business value proposition of PagerDuty to gauge customer interest in making purchases, showcasing a strong passion for innovation and transformation.
• Adapt quickly to the Command of the Message (COM) selling model and utilize a customer-centric sales approach.
• Establish and maintain genuine relationships with customers to enhance sales effectiveness.
• Consistently meet and exceed sales targets, demonstrating a proven track record of success.
• Exhibit strong collaboration and time management skills to optimize productivity and efficiency.
• Ensure accuracy and completeness in work and information, preparing thoroughly for meetings and presentations, and following up to ensure commitments are met.
• Utilize best practices in account development to strategically target enterprise accounts through various communication channels, including phone, email, video, and social media.
• Engage in discovery conversations with practitioners and management levels within target accounts.
• Proficiently use tools such as Salesforce, Sales Navigator, Gong Engage, and Demandbase to enhance sales activities.

Requirements:

• Strong communication and interpersonal skills to effectively engage with potential customers and build lasting relationships.
• Excellent organizational skills to manage and prioritize multiple leads and opportunities efficiently.
• Ability to adapt and thrive in a fast-paced, dynamic sales environment.
• A passion for technology and its applications in business.
• 1-2 years of experience in outbound prospecting, with fluency in German being a requirement.
• Prior experience in sales development is preferred.
• Experience using Salesforce.com is preferred.
• A Bachelor’s degree (BA/BS) is desirable.

Benefits:

• Competitive salary aligned with industry standards.
• Comprehensive benefits package including health and wellness programs.
• Flexible work arrangements with a hybrid work model.
• Company equity options and participation in the Employee Stock Purchase Program (ESPP).
• Retirement or pension plan options.
• Generous paid vacation time and holidays.
• Dutonian Wellness Days and company-wide paid days off in addition to standard PTO.
• Paid parental leave of 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver.
• 20 hours of paid volunteer time off per year.
• Opportunities for participation in company-wide hack weeks and mental wellness programs.

This role is expected to require in-office attendance at our Moorgate office 1-2 times per week, fostering collaboration and connection among team members. If you are excited about this opportunity, we encourage you to apply even if you do not meet every requirement. We value potential and consider each candidate’s full professional story.

Degree Requirement: Not Specified

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