Account Manager SMB Position located in London, England

Account Manager SMB Position located in London, England Overview

Join KnowBe4, a leader in digital workforce security, as an Account Manager for Small and Medium-sized Businesses (SMB) in London, England. In this role, you will be responsible for promoting and selling our comprehensive suite of products and services to existing SMB accounts, aiming to exceed monthly sales quotas.

Key Responsibilities

• Promote and sell KnowBe4’s range of products and services to meet and exceed Small/Medium Business monthly cross-sale and expansion sales targets.
• Build and maintain a pipeline of potential cross-sale, add-on, and upgrade opportunities by developing and managing relationships with your assigned accounts.
• Articulate the value proposition of KnowBe4’s full suite of products and educate customers on how each product can enhance their business’s cybersecurity.
• Identify key decision-makers while developing and qualifying cross-sale, add-on, and upgrade opportunities.
• Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
• Act strategically in offering multi-year deals and negotiating discounted pricing to increase annual recurring revenue (ARR).
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Account Executive, Customer Success Managers, and Renewal Specialists to understand the account’s organizational structure and cybersecurity gaps, ultimately increasing their commitment to the KnowBe4 Product Suite.
• Support the renewal process where there is an opportunity to grow the account.

Qualifications

• 1-3 years of selling experience to Small/Medium-sized businesses.
• Bachelor’s degree or higher education equivalent is desirable.
• Familiarity with standard concepts, practices, and procedures within the IT, Security, or Cybersecurity industry is desirable.
• Experience with Salesforce is a plus.
• Proficiency with Gmail and Google Docs.
• Experience with Microsoft Office (Word and Excel).
• Familiarity with web browsers (Chrome, Internet Explorer, etc.).
• Excellent verbal and written communication skills.
• Stats-driven business professional with a motivated, energetic self-starter attitude.
• Strong collaborative and teamwork skills, with the ability to work independently with minimal supervision.

Benefits

• Company-wide bonuses based on monthly sales targets.
• Employee referral bonuses.
• Adoption assistance programs.
• Tuition reimbursement for further education.
• Certification reimbursement and bonuses for completing certifications.
• A modern, high-tech, and enjoyable work environment.

Note: An applicant assessment and background check may be part of your hiring procedure. KnowBe4 is an equal opportunity employer and considers applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected under applicable law.

Degree Requirement: Not Specified

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