Zycus off Campus Recruitment 2023 |Bachelor’s degree Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science |Mumbai.

Zycus is conducting an off campus recruitment for Trainee Product Technical Analyst for candidates with Bachelor’s degree Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/ Computer Science.
More details about this job position is provided below.
Zycus off Campus Recruitment 2023 |Bachelor’s degree Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science |Mumbai.
Job Role : Trainee Product Technical Analyst.
Qualification : Bachelor’s degree Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science.
Batch : 2020/2021/2022/2023
Job Location : Mumbai.
Last Date : ASAP.

Skills Required:

• Strong in Problem Solving and Analytical skills.
• Excellent Presentation and Communication skills is a must Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage.
• Detail-oriented with an ability to ask the right question.
• Collaboration with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.
• Willingness to work in 24 X 7 shifts
• MS-Excel
• Problem Solving
• Incident Management Tools
• Communication Skills
• Analytical Skills
• Presentatione-procurement tools

About the Role:

• Be the first point of Contact for Customers having queries/ issues related to Zycus products
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction.
• Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suiteParticipate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes.
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing.
• Evaluate and suggest innovative solutions and workarounds for customer requirements.
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Interested and Eligible candidates can apply for this position using the Apply button below