Website Microland

Microland Ltd is hiring Graduate Trainee Diploma Trainee with degree in B.Sc./B.Com/BBA/BCA/BA or Diploma(10+2+3).

More details about this are provided below.

Graduate Trainee | Diploma Trainee | Microland |NCR Delhi | 2023

Job Role: Graduate Trainee/Diploma Trainee

Qualification: B.Sc./B.Com/BBA/BCA/BA or Diploma(10+2+3)

Location: Bangalore/Mumbai/NCR/Pune

Eligibility Criteria: 60% and above in 10th ,12th and Graduation & No Active Backlogs

Training Indemnity/Bond: 24 months

Mode of selection: Virtual

CTC: 2.6 LPA to 3.15 LP

Application Date

Start: 28-Jul-2023

End: 28-Aug-2023

Required Skills

Job Description:

End to end trouble shooting End user services network issue
Provide support on Outlook related issues and Windows OS related issues
Coordinating with Vendors to troubleshoot on assets which are in Warranty
Preparing SLA/Performance reports and meeting with Customers to manage regular operation
Should be ready to work in 24×7 environment.
Ticket handling
Address user tickets regarding hardware, software and networking
Prepare, implement and verify the configuration and integration of a Node/system/services
Emergency Handling and chronology preparation
Coordinating with care/vendor team for handling resolved cases
Interfacing with other Technical Teams
Installing and upgrading operating systems and computer software.
Coordinating with field team if onsite support required on faults
Hand over and activity sheet preparation
Ability to identify problems and act accordingly as per defined CM process
Ensuring Post check of activities done during MW period.
Experience in trouble shooting of configuration related issues.
Preparation of script and Impact analysis for changes that needs to be done in network.
Conduct remote troubleshooting
Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.

Interested and eligible candidates can apply using apply button

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